Account Transactions

You can find the necessary form for updating your contact information here. After signing the relevant form, it is sufficient to send it via e-mail (pazarlama@bmd.com.tr) or to our fax number 0216 547 13 99.

The change of residence must be confirmed by proof of residence or an invoice for a subscription service issued to you within three months of the transaction date.

You can find the reconciliation form required to close your account here. You need to fill out the form and send it by e-mail to marketing@bmd.com.tr or fax number 216 547 13 99.

In order to transfer your securities held in other institutions to your Bizim Menkul Değerler account, you can fill in the instruction that you can access here and deliver them to the institution where your securities are held.

We recommend that you contact your institution, as the transfer of securities in your Bizim Securities account to other institutions may vary depending on the operation of the counterparty. It is sufficient to sign the transfer instruction and send it via e-mail (pazarlama@bmd.com.tr) or to our fax number 0216 547 13 99.

(For securities transfer transactions sent to third parties, the front and back sides of the BMD account holder's ID photocopy must be sent.)

In order to monitor spot prices, your portfolio amount must be 10.000 TL or more. In addition, prices appear with a delay on the first business day of each month. If you log in with your account number and password in the My portfolio section of the mobile application, the data will automatically return to the instant. In this way, you can Hizmete Özel | Internal instantly see the prices of your shares in the favorites section without logging in with your password during the relevant month.

To get a password for the first time, you can create your password from the "get password/forgot password" link in the window that opens when you click on Internet branch. In the password creation form, you must write all the required information correctly. Your investment account number is also your customer number. Therefore, you need to write your investment account number in the field where the customer number is requested. Your temporary password will be sent to your mobile phone as SMS, and you need to log in to the internet branch and change the incoming temporary password. With your account number and the new password you have created, you can make transactions both from the internet branch and from the mobile application. There is no password creation process from the mobile application.

When you forget your password, you can create your new password from the "get password/forgot password" link in the window that opens when you click on Internet branch. In the password creation form, you must write all the required information correctly. Your investment account number is also your customer number. Therefore, you need to write your investment account number in the field where the customer number is requested. Your temporary password will be sent to your mobile phone as SMS, and you need to log in to the internet branch and change the incoming temporary password. With your account number and the new password you have created, you can make transactions both from the internet branch and from the mobile application. There is no password creation process from the mobile application.

When you block your password, you can start your unblocking process by clicking on the "get password/forgot password" link in the window that opens when you click on the Internet branch. In the password creation form, you must write all the required information correctly. Your investment account number is also your customer number. Therefore, you need to write your investment account number in the field where the customer number is requested. Your temporary password will be sent to your mobile phone as SMS, and you need to log in to the internet branch and change the incoming temporary password. With your account number and the new password you have created, you can make transactions both from the internet branch and from the mobile application. There is no blocking process from the mobile application.